Job Type: Full-Time
Location: Remote, United States
Experience Required: 2–7+ years

About the Role:

We are looking for a proactive and experienced IT Manager to lead and support our organization’s IT operations in a fully remote environment. This role is ideal for someone with a strong technical background and leadership skills, who can manage IT systems, ensure data security, support users, and align technology strategies with business goals.

You’ll be working cross-functionally to ensure the reliability, performance, and scalability of our IT infrastructure, and lead initiatives that enhance our digital capabilities.

Key Responsibilities:

• Oversee the day-to-day operations of IT infrastructure, systems, applications, and services.
• Manage cloud environments (e.g., AWS, Azure, Google Cloud) and ensure secure, scalable deployments.
• Provide technical support to remote staff and troubleshoot IT-related issues.
• Maintain cybersecurity protocols and ensure compliance with data protection standards (e.g., HIPAA, SOC 2, GDPR).
• Lead and mentor junior IT staff or contractors.
• Manage hardware and software procurement, licensing, and vendor relationships.
• Develop and enforce IT policies, procedures, and best practices.
• Monitor system performance, implement upgrades, and ensure backup and disaster recovery procedures are in place.
• Support onboarding/offboarding processes and identity/access management.
• Collaborate with leadership to align technology with strategic goals.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 2–7+ years of experience in IT operations or management.
• Strong knowledge of system administration (Windows, macOS, Linux), networking, and cloud computing.
• Hands-on experience with security best practices, firewalls, VPNs, and threat detection tools.
• Experience managing SaaS tools (e.g., Google Workspace, Microsoft 365, Slack, Zoom).
• Excellent communication, organizational, and project management skills.
• Self-motivated with the ability to work independently in a remote environment.

Preferred Qualifications:

• Experience with remote workforce support and endpoint management tools (e.g., Jamf, Intune, MDM).
• Relevant certifications (e.g., CompTIA, ITIL, AWS Certified, CISSP, PMP).
• Familiarity with DevOps, CI/CD pipelines, and scripting (Python, Bash, etc.).
• Experience with helpdesk systems (e.g., Jira, Zendesk).

Benefits:

• Competitive salary and annual performance bonus.
• 100% remote work with flexible hours.
• Health, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off, holidays, and wellness days.
• Professional development and certification support.

How to Apply:

Submit your resume and a brief cover letter describing your IT management experience and remote work capabilities.